Retail Customer Service Representative

Job Description

Our advertising and marketing firm in Champaign, is looking for a candidate with potential and an ambitious drive, rather than experience, to aggressively expand in the area in a Retail Customer Service Representative position! We have an aggressive expansion plan laid out and are looking to find a person who would love to work in a fun, competitive, and positive-minded environment.

About Us:

We are an outsourcing customer acquisition firm. That means our clients hire us to provide a personal touch with customers that they can't achieve themselves and don't trust anyone else to do. We create a personalized approach to customer service that has dramatically increased client revenue and market brand share. We are in immediate need of a Retail Customer Service Representative to take a unique, relationship-oriented approach to our campaigns and liaise between major clients and their customers.


Our Training Program

  • Customer Service, Sales, and Marketing (No telemarketing! No direct mailing!)

  • Leadership skills.

  • Effective communication techniques.

  • Marketing campaigns and sales strategies.

  • Team management.



  • Willingness to succeed and train in an entry level customer service position.

  • Great communication skills and people skills.

  • Excellent work ethic.

  • Positive business attitude like the rest of our client's enthusiastic staff.

  • You must be confident you'll be successful

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